Last updated: June 3, 2025
This Cookie Policy explains how Provo Ltd. (“we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our website, https://www.provowire.com (“the Service”). It describes what these technologies are and why we use them, as well as your rights to control our use of them.
By using the Service, you consent to our use of cookies in accordance with this policy and in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (Law 25).
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently, as well as to provide information to the website owner.
Why We Use Cookies
We use cookies and similar tracking technologies for the following purposes:
- To enable core website functionality and secure user sessions.
- To improve the performance and user experience of the Service.
- To remember user preferences and previous browsing behavior.
- To analyze site traffic and usage patterns for internal business purposes.
- To support marketing and advertising initiatives where permitted.
We do not use cookies to collect sensitive personal information or to identify users by name unless explicitly provided.
Types of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the operation of the Service and cannot be turned off. They are usually only set in response to actions made by you such as logging in, navigating pages, or using key features.
| Cookie Name | Purpose | Duration |
|---|
| NS_VER | Identifies the NetSuite version used for backend services. | Session |
| NS_ROUTING_VERSION | Routes user requests to the appropriate server version. | Session |
| SHOPPINGSESSION | Maintains session data during site visits. | Session |
| JSESSIONID | Manages server-side session identity. | Session |
2. Functional Cookies
These cookies help personalize the experience and remember your preferences between visits.
| Cookie Name | Purpose | Duration |
|---|
| NLShopperId | Identifies returning users for persistent shopping cart. | 30 days |
| NLVisitorId | Assigns a unique ID to users for personalized experience. | 365 days |
| lastVisitedCategory | Remembers last viewed product category. (SuiteCommerce Advanced only) | Session |
3. Analytics & Performance Cookies
These cookies help us measure and improve the performance of the Service.
| Cookie Name | Purpose | Duration |
|---|
| _ga, _gid, _gat | Google Analytics tracking of visits and behavior. | 1 day – 2 years |
| __utma, __utmb | Legacy Google Analytics cookies for session analysis. | Varies |
| akamai_ | *Performance optimization by Akamai CDN.) | Session |
4. Marketing & Advertising Cookies (only if applicable)
We do not currently use targeted advertising cookies, but may do so in the future with consent.
| Cookie Name | Purpose | Duration |
|---|
| _gcl_au | Google Ads tracking for measuring ad conversions. | 90 days |
| _fbp | Facebook Pixel for remarketing and ad effectiveness. | 90 days |
5. Third-Party Cookies
Some cookies are set by third parties who provide services on our behalf. We ensure these providers meet Canadian compliance standards under PIPEDA and Law 25.
Your Cookie Choices
You have the right to accept or reject cookies. You can:
- Adjust browser settings to refuse cookies.
- Use our cookie preference tool (if available).
- Withdraw consent at any time by clearing cookies or revisiting preferences.
In compliance with Quebec’s Law 25, explicit opt-in consent is required before non-essential cookies are used.
Updates to This Policy
We may update this policy to reflect changes in law or cookie practices. Changes will be posted here with a revised “Last updated” date.
Contact Us
If you have any questions about this Cookie Policy or our privacy practices, please contact us at:
Provo Ltd.
Email: support@provowire.com
Website: www.provowire.com