Shipping & Purchasing Policies, and Carriers
Shipping Policy
- Minimum order of $100.00, before taxes, for any order delivered, subject to handling and transportation charges.
- There are no handling and shipping charges for all orders over $1,500.00 before taxes. *
- You can pick up your order, free of charge with any order of $50.00 or more, before taxes.
* Sync A/V, Server and Wall Mount Racks do not qualify for free shipping.
Purchasing Policy
All new products are guaranteed for a period of 12 months from the date of purchase, unless otherwise specified in the manufacturer's documentation accompanying the item.
Due to unforeseeable market fluctuations, PROVO Ltd. reserves the right to modify the prices of the products sold at any time and without notice. All prices are quoted in Canadian dollars.
Orders are delivered to Canada ONLY.
We do not accept delivery addresses with PO boxes.
Guide to Carrier Codes
| Carrier Code | Company Name | Company Website |
|---|---|---|
| ANBC | A&B Courier | https://www.abcourier.com/ |
| APEX | Apex Motor Express | https://www.apexltl.com/ |
| APPS | APPS Transport Group | https://www.appsexpress.com/ |
| BOURRET | Bourret | https://www.bourret.ca/ |
| CANPAR | Canpar Express | https://www.canpar.com/ |
| CARD | Cardinal | https://www.shipcardinal.com/ccWeb/ |
| COURRIERPLUS | Courrier Plus | https://www.courrierplus.com/ |
| DAYANDROSS | Day & Ross | https://dayross.com |
| DICOM | GLS (DICOM) | https://www.gls-canada.com/en/freight/tracking |
| DHL | DHL | https://www.dhl.com/ca-en/ |
| FASTFRATE | Fastfrate Group | https://www.fastfrate.com/en/ |
| FEDEX | FedEx | https://www.fedex.com/en-ca/ |
| GLB | GLB Solution | https://www.glbsolution.com/ |
| GLS | GLS Canada (DICOM) | https://www.gls-canada.com/en/freight/tracking |
| INTER-NORD | Les Transports Inter-Nord | https://www.inter-nord.com/ |
| LOOMIS | Loomis Express | https://loomisexpress.com/ |
| MARI | Maritime-Ontario Freight Works | https://www.m-o.com/quick-rate-request-form/ |
| MAX | Max Express | https://maxexpress.org/ |
| MIDLANDCOURIER | Midland Courier/Transport | https://midlandcourier.com/ |
| MIDLANDTRANSPO | Midland Courier/Transport | https://midlandcourier.com/ |
| NAT | Nationex | https://www.nationex.com/ |
| PICKUP | Customer Pick Up | Contact Provo Toronto or Montréal |
| PPD | Prepaid - Provo Pays Shipping (over $1500) | Contact Provo Toronto or Montréal |
| PPD/CHG | Provo Shipping - Customer Pays | Contact Provo Toronto or Montréal |
| PROEX | Provo Toronto | Call Provo @ +1 (905) 851-9800 |
| PURO | Purolator | https://www.purolator.com/ |
| TENN | Tennessee International Freight Inc | http://tennesseeinternational.ca/ |
| TFORCE | TForce Freight Canada (Quik X) | https://tforcefreightcanada.com |
| TST | TST-CF Express | https://tst-cfexpress.com/ |
| UPS | UPS - United Parcel Service | https://www.ups.com/ca/ |
| VITR | Vitran Express | http://www.vitran.com/canadian_ltl/home/index.htm |